ActiveX Viewer

In order to view any reports online you will need to download and install the Crystal Reports ActiveX Report Viewer.

IE 5.0 or greater:
Download Crystal Report ActiveX Viewer

Download it to your selected directory and then double click to initiate the registration process. Click "ok" as each component is successfully registered. Once completed you are ready to view the reports.

Depending upon your company's security and firewall settings, you may experience difficulties installing the Crystal Report ActiveX Viewer Control. Make sure that Active X controls are enabled for your computer (see Enabling ActiveX Controls below).

If you are connecting to the web server computer through a proxy server or firewall, certain types of files may be prohibited from being downloaded to a client machine through a browser. If a proxy server or firewall is blocking the download of the files that make up the ActiveX Viewer, you will receive a red "X" in the browser window. Your Internet security software should let the following file types through to the client computers to ensure proper functionality of the ActiveX Viewer:

• .ETF - Encapsulated Totaller File (Group Tree)
• .EMF - Encapsulated Message File (message handling such as parameter dialogue boxes, etc.)
• .EPF - Encapsulated Page File (report pages)
• .RPT - Report Files
• .CAB - Cabinet File (ActiveXViewer.cab or ActiveX Viewer)
• .TMP - Temporary Files

Enabling ActiveX Controls - ActiveX is a code that defines Microsoft's interaction between Web servers, clients, add-ins and Microsoft Office applications. You may enable ActiveX in your Security settings. To access your Security settings, go to the Internet Explorer menu bar and select Tools -> Internet Options. From the Internet Options window, select the Security tab. Click once on the Internet icon to ensure that it is selected. Then click on the Custom Level button. In the Security Settings window locate the ActiveX controls and plug-ins item. Then locate the Run ActiveX controls and plug-ins item; click the Enable radio button. This will allow your browser to run ActiveX.